Frequently Asked Questions

Keepsake jewelry is made to commemorate or memorialize someone special in your life. Wether it be a breastfeeding journey, loss of a loved one or another unique part of your life. It serves a purpose as a reminder of this special part of your life. A precious memory held inside a keepsake for a lifetime.

After your order is placed you will receive a confirmation email with detailed instructed for mailing in your inclusions. Be sure to check your spam/other folder if you can’t find it in your primary email. 

Keepsake jewelry is very delicate. Please do not use jewelry cleaners on your keepsake. We suggest that you do not wash it with any water, chemicals or soaps. Be sure to take off your jewelry before showering or submerging in water to avoid any wear.

Wait times vary on the amount of current orders I am working on. The current turn around time will be posted at the top of the website. You are always welcome to contact me anytime with questions regarding your order.

We do not offer refunds or returns. If you are unhappy with your purchase, we will gladly make it right. 

Breastmilk - Once your milk is preserved, I will hold onto it for 6 months. You are welcome to order more jewelry in that time, just select the inclusion drop down “re order” and I will use what I have in file for you.

You can see if you have milk on file by clicking this link.

Any remaining ashes, hair, umbilical, encapsulated placenta, dirt and flowers will be returned back to you with your order.

We can use old, frozen or expired milk. Please ensure you thaw the milk before shipping. As long as there is no mold in your milk, it will be perfect for jewelry purposes. 

We will always be sure you are happy with the order you have received. I take pride in my work and stand by my products. If you have any issues with your order please contact us. 

We give 1 year to ship in your inclusions. A 6 month reminder email is sent out to you, if we have not heard back from you after a year had passed, the order is cancelled. No refunds. 

We offer Sezzle as a payment plan available at checkout. It will break your purchase up into 4 interest free payments.