Terms & Conditions

DAMAGE:

• Several of the jewelry settings I offer in the site are vermeil plated. Rose gold, yellow gold, and black plated settings require good care to prevent damage. Plated jewelry tends to fade over time, this can happen due to exposure to harsh chemicals or daily wear in general. I can not guarantee that the plating will last forever.

• I do not provide any warranties for jewelry that is damaged due to normal wear, lost jewelry, or missing stones. I offer jewelry repairs with a minimum $75.00 fee. This is to pay for material costs as well as shipping. I will quote your repair when your jewelry is sent back in to me.

• Jewelry stones are crafted with a high grade jewelry resin. Even so, I cannot guarantee your stone will remain its natural color forever. This is due to environmental factors out of my control. It is best to keep your keepsake out of direct sunlight to ensure it is not damaged. Please also follow the jewelry care instructions provided to protect your keepsake from any damage that may occur.

RETURNS/EXCHANGES:

• I can not return or exchange your jewelry once it has been crafted. If for any reason you are unhappy with your order, please reach out to me and I will do my best to accommodate to your needs.

• It is your responsibility to ensure your jewelry is not damaged from exposure to chemicals, lotions, water damage, hot tubs, sun tanning beds or direct sunlight. I will not be able to replace jewelry if it was not a manufacturing defect.

• To qualify for a full refund, you will need to contact us within 24 hours of placing your order. Otherwise, we will need to charge a restocking fee which is dependent on the jewelry you ordered.

• Ring sizes are true to size, it is recommended that you size your finger approximately to ensure your ring will fit to your expectations. Please have your ring size available before ordering. I will not be able to exchange your ring for a new size once your jewelry has been created.

When placing your order with Liquid Gold Creations, you are abide by signing and agreeing to these terms and conditions.